1. Who We Are
Jiangsu Chuangte Sports Industry Co., Ltd. is a manufacturer and supplier of EPDM rubber granules and sports surface materials.
For privacy-related questions, you can contact us at yuanpeilong@jsctty.cn.
2. Information We Collect
When you submit an enquiry through our website contact form, we may collect your name, company name, country or region, email address, phone or WhatsApp number, product interest, estimated quantity and message content.
We may also collect basic technical information such as the time of submission, source page and anti-spam verification result when the contact form is submitted.
3. How We Use Your Information
We use your information to respond to your enquiry, understand your product requirements, prepare quotation or product information, communicate with you about your project and improve our enquiry handling process.
We do not use enquiry information for unrelated purposes without a reasonable business need or your permission.
4. Legal Basis
We process enquiry information because it is necessary to respond to your request and to take steps before entering into a potential business relationship.
We may also process limited information for legitimate business interests, such as preventing spam, maintaining website security and keeping communication records.
5. Sharing of Information
We do not sell your personal information.
We may share necessary information with service providers that help us operate the website, process contact form submissions, prevent spam or send enquiry emails.
If required by law, regulation or lawful request, we may disclose information to relevant authorities.
6. International Transfers
As we operate internationally, enquiry information may be processed or accessed from different countries or regions for the purpose of responding to your request.
Where service providers are used, they may process data in locations outside your country or region according to their own service terms and data protection arrangements.
7. Data Retention
We keep enquiry information only for as long as necessary to respond to your request, manage business communication and maintain reasonable business records.
If you want us to delete previous enquiry information, you can contact us by email.
8. Your Rights
Depending on your location and applicable law, you may have rights to access, correct, delete or restrict the use of your personal information.
To exercise these rights, please contact us using the email address listed in this policy.
9. Cookies and Analytics
This website does not use marketing analytics or advertising cookies. Essential technical services may process limited data needed to operate the contact form securely and prevent spam.
If the website's use of cookies, analytics or other data-processing services changes, this policy will be updated to describe those changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at yuanpeilong@jsctty.cn.
Company address: No. 66, East Chaoyang Road, Daduo Town, Xinghua City, Jiangsu Province, China